This generally brings out several security issues:
- The password is generally none-complex in order for many users to remember it
- The sharing of the password is not tracked - people who shouldn't know the password generally do
- It's difficult to track who is actually using an account at any moment in time
Whilst these issues are well known...they are still prevalent, and hence an entire sub industry focused on privileged account management (PAM).
The above flow was implemented via a single custom endpoint - the Password Checkout Service. This service basically leverages some of the core functionality of OpenIDM, such as the scheduler, OpenICF connectors, policy engine and role based access control model.
Only members of the role can use the service. The PCS then checks a white list for accounts the PCS can work against - we don't want to be resetting the password of a normal user! This white list exists in a a CSV called pcsValidAccounts. The PCS then checks it's request store - pcsRequests. This store contains records of the following format:
- requestId - unique reference for that particular request
- requestTime - time stamp
- account - userid of the account being checked out
- accountPath - the OpenIDM reference to where the account sits
- checkoutActive - is the current checkout still alive (boolean)
- checkedOutBy - userid of the user performing the check out
- resetTime - time in the future then the account will be reset
This demo stores the above in a CSV file using the out of the box connector, but a SQL connector could equally be used in production pretty easily.
Configuration is available for the following items:
- duration an account can be checked out for (minutes and hours)
- the length of the password to be issued
- number of upper case chars in the issued password
- number of numbers in the issued password
- number of special chars in the issued password
The checked out passwords are notified to the calling user in the JSON payload, but could easily be sent via the OpenIDM email service, to a pre-registered email address to add a little more security.
The PoC-level source code is available here.